Description
No.1 Payment
1.All the payment is protected by Escrow .When you place a order, please pay on time. We'll arrange deliveras we received your payment message.
2.Your payment is only released after goods were received by you.Please don’t worry to make order to us.
3,More orders, more competitive price for you.
No.2 Shipping and handing
We mainly use China post air mail /E-packet/ DHL/UPS/FEDEX/EMS.
China post air mail takes about 7-40 days(or more) at usual;
E-packet Now only to United States it’s about 7-26days as usual
DHL/UPS/FEDEX takes about 3-7 days at usual; EMS takes about 7-15 days at usual.
No.3 Customs fees & Insurance
In most time, the buyer neednt to pay any customs. Well declare it as a gift and a low value to avoid the tax.
But sometimes in some countries, the customs officer is strict. We aren`t accountable for any customs fee,
Please check it out the customs policy at your own place, such as Italy and Holland. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation. Buyers are responsible for any insurance. Please contact with us advance if you need.
No.4 Refund
Exchange Only
1. If you are not satisfied with your purchase, you can exchange the item,and return item must be in its original condition, The buyer is responsible for all shipping costs incurred.
2. The buyer must contact us within 3 days of delivery if they wish to exchange defective or incorrectly shipped items.
No.5 Feedback
1.If you have any enquiries, please contact us through Aliexpress with your name / aliexpress ID & item number before order.
2.As a responsible seller, we will try our best to solve every problem. Please communicate with us before you are going to leave us a neutral / negative feedback.
3.Our company Sincerely Hope all our customer are satisfied with our quality goods.Your satisfied Is your Great Pleasure.That’s our Final Goal!
4.So It’s very important to get your 5Star good Feedback after you received our Quality Goods,and we will be very pleasure if you can introduce our shop to your friends and family.We sincerely hope you will be one of Our VIP customers in future to get competitive price than new customers.
If you are Not satisfied with our goods,please give us your good suggestion,we will try our best to improve better and better.And give you satisfied Reply immediately. So that We could give you best service out of from others.
No.6 About SunnyHome
Dear all customers:
Sunnyhome is one of the sincere and professional silk products company in Xiamen,Fujian Province,China. If you are a wholesaler or a retailer who is good sales, and you like our styles or you have a good idea about style or cooperate.Please feel freely to contact with us.
Kindly hoping we can build up a long good business cooperation with you.
Silk maintenance instructions:
Available Shampoo (or special detergent) in cold water gentle hand wash, silk products need to be used carefully, don't let the sharp objects scratch it, in order not to take off silk, if wrinkles after washing, use the electric iron low temperature processing, smooth to avoid sun exposure .
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