Description
CUSTOMER SATISFACTION
Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
PAYMENT
To protect your interests, your payment will be temporarily held by AliExpress, and will not be released to us until you receive your order and are satisfied with it.
SHIPPING
1.Shipping cost: Click “Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2. Time in transit: Transit time varies with different shipping methods.
3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
RETURN POLICY
We will refund you if you return the item within 15 days of your receipt of the items for any reason. However,the buyer should make sure that the items returned are in their original conditions. If the items are damager or lost when they are returned. the buyer will be responsible for such damage or loss. and we will not give the buyer a full refund, Than buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
FEEDBACK
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you
COLOR MISMATCH
Difference in color may be caused by some other reasons such as color reflection in the light,background etc.
However, if you believe that the items received is in wrong color, please contact us to seeif a return is possible.
About Refund or Resend
1.You can contact us if the tracking information of your parcel didn't update in a long time , we can help you contact the post office to check , if your parcel lost , we can resend or refund you all money.
2.When you receive our parcel,if you are not satisfied our products,please contacts me in Aliexpress first(Please do not open dispute first),we will solve your problem untill your satisfied.If we can not solve your problem or you are not satisfied,then you can open dispute.Thanks for you understanding.
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